Healthcare
Healthcare environments are complex and highly specialised, with no room for error. Solutions need to be robust, durable, flexible, and always available - because healthcare never sleeps.
Data is fundamentally changing the way healthcare is designed and delivered, with analytics supporting the decision making process to provide significant improvements to patient outcomes. While the use of data brings new advances in patient care it also brings new challenges, and properly managing the unique cyber security requirements of health data is paramount.
We understand that working in health is challenging and we believe that technology should support you, never get in your way. We understand that minimising disruption to patients and clinicians is essential to successfully delivering digital solutions in healthcare environments. At its core, healthcare is about people and patient care always comes first.
Our credentials
3na were born from the healthcare industry and have been supporting healthcare professionals since our inception. We can provide short, strategic engagements through to complete project delivery, and can be engaged directly or through panels including eProjects, eProjects Plus, Low Risk ICT Projects and Digital Marketplace.
Examples of our work include:
Surgical Instrument Tracking System
Our team led a project to uplift the Royal Adelaide Hospital from a paper-based system to one of the most advanced surgical instrument tracking systems in the world.
We worked closely with SA Health and the RAH Central Sterile Services Department to understand their requirements, map workflows, identify dependencies, and implement an electronic asset management system built on Getinge’s T-DOC solution.
The project delivered one of the most advanced day-one activations of T-DOC ever achieved, with the team receiving letters of commendation from the RAH’s Nursing Director and Getinge Australia.

Implant Billing Solution
3na managed the development of an Implant Billing Solution for the Royal Adelaide Hospital, replacing a paper-based process for tracking the use of implants and consumables to recover costs from insurers and other agencies.
The new system was integrated with external data sources for current pricing and item codes, and the patient administration system for billing, and is saving the RAH an estimated $4m – $8m per year in previously unclaimed costs.

Enterprise Data Platform
3na managed a project to establish the foundations of an enterprise data platform for public and private health practices.
This project will build a fully integrated, curated, open data architecture that enables stakeholders to access data from across the organisation and develop and share new insight that support a broad array of requirements, stretching from intelligent design support at the point of care, through to population and epidemiological surveillance.

Cyber Security Review
3na undertook a cyber security review of a system being developed by a medical company using the National Institute of Standards and Technology Cyber Security Framework (NIST CSF).
We delivered a report summarising their overall cyber security position, status against individual elements of the NIST CSF, and prioritised recommendations to improve the cyber security posture of the system.

Configuration Analysis
3na led the analysis of more than 200 individual systems and applications used throughout the old RAH, and identified modifications required for them to function correctly in the new RAH.
We worked with various groups to source the information required, including ward identifiers, phone numbers, and interfaces with new systems, then worked with system owners to make the changes required within the timelines needed to transition to the new site.
